Sending international parcels: full guide

Sending an international parcel is usually a tedious and expensive task. In addition to complying with strict regulations, it is necessary to properly prepare your parcel to prevent any risk of damage during transport.

At Happy-Post, our mission is to simplify your life by accompanying you throughout all the stages of your parcel delivery abroad. Discover the solutions we offer for sending your parcels internationally in a simple, fast, reliable, and economical way.

How to send a parcel internationally: key steps

Sending an international parcel is a complex process that can be stressful for some people. However, your parcel should reach its destination without any problems if you follow the steps below.

Check the prohibitions and special procedures for certain product categories

First and foremost, it is important to check the products that are strictly prohibited when sending a parcel internationally. Some goods require specific measures to ensure that your parcel is shipped smoothly.

These restrictions are put in place to prevent harm to people, property, and the environment. Indeed, some products are dangerous or may become so during transport.

Note that regulations vary depending on the destination country, but also on the mode of transport. While some goods are legal in France, they may be prohibited in other countries.

Prohibited goods

Here is a non-exhaustive list of goods and objects whose shipment by international parcel delivery is strictly prohibited:

  • Narcotics, drugs, and other similar products,

  • Counterfeit or pirated items,

  • Animals (dead or alive),

  • Firearms, ammunition, explosives, and other flammable materials,

  • Batteries and lithium batteries,

  • Products containing toxic, radioactive, or corrosive materials,

  • Perishable goods,

  • Currency, jewelry, and precious metals,

  • Pharmaceutical products,

  • Etc.

Note that the shipment of alcohol is prohibited in several countries, such as the USA and countries in the Middle East.

Preparing your package: dimensions, weight, and packaging

Once you have ensured that your goods can be legally shipped by international package, you must prepare your package. During this step, you need to calculate the dimensions and weight of your package, as well as properly pack it.

Dimensions and weight of your package

Several rules must be followed regarding dimensions and weight in order to be able to send your package internationally:

  • The weight of the package cannot exceed 20 kg (15 Kg for UK),

  • The length must be less than 1 meter,

  • The perimeter of your package (L + W + H) cannot exceed 1.50 meters.

 

Packaging your international parcel

Packaging your parcel is a key step as it will ensure the safety of its contents throughout the transportation process.

Here are some tips for packing your package properly:

  • Use a sturdy and high-quality cardboard box that is appropriate for the size and weight of the package,

  • Wrap fragile items in individual containers,

  • Protect the contents of your package by incorporating a protective material (newspaper, bubble wrap, foam, etc.) to fill empty spaces,

  • Reinforce sensitive parts of the cardboard box (corners, openings, etc.) with strong adhesive tape to prevent the package from opening during transport.

Labeling your international package

Once your package is packed, you must proceed to label it. This step is essential as it ensures that your package is delivered to the correct destination. In addition, customs may hold your package if any information is missing or incorrect.

By using an expert in international package delivery, such as Happy-Post, labeling is simple and quick:

  • Download and print the transport label from your customer account,

  • Verify that it is perfectly readable,

  • Cut out the label for the package and stick it on the top or side of the package, taking care not to cover the barcode.

Note that you must also print and attach three copies of the invoice in a plastic pouch for any shipment to an international destination.

  1. Outiside the EU or to French overseas territores when sent from France, Belgium or Luxembourg
  2. To any destination outside the UK when sent from UK

Trust the international shipping of your parcel to Happy-Post

Now that your package is ready to be shipped, all you have to do is entrust it to Happy-Post, reference carrier for international shipments. You can choose to have your package collected from your home or go to the drop-off point of your choice.

Happy-Post: the best international parcel carrier

Happy-Post is the ideal partner for the management and delivery of all your international packages. With many years of experience in the delivery sector and an extensive range of services, you can be assured that the shipping of your international package will be carried out under the best conditions.

Simple and fast international parcel delivery

Happy-Post's mission is to save you time by simplifying the procedures as much as possible when sending your international package. In just a few clicks, you can place an order and pay for it online.

After carefully packaging your package and attaching the required documentation, all you have to do is drop it off at the drop-off point of your choice. For even more convenience, you can choose a home collection solution (available in some countries).

You can then track your package in real time by visiting the Happy-Post package tracking page. From pickup to arrival at the destination, you can follow the different delivery stages quickly and easily.

Thanks to its international partner network composed of transport and logistics specialists, Happy-Post offers fast and reliable deliveries.

Ship an international package at a low cost

Happy-Post makes every effort to offer some of the lowest rates on the market to make shipping your international package affordable. Our online platform gives you full transparency on shipping rates. You can compare prices based on weight, destination, and delivery options, and choose the most cost-effective solution for your needs.

In addition, you can obtain a personalized offer by choosing the delivery options that best meet your needs and budget.

Tailored Solutions

At Happy Post, we understand that every shipment is unique. That’s why we offer a comprehensive range of personalised services:

  • Express Delivery: For urgent shipments, we provide fast and priority delivery.
  • Signed-for Delivery: For added security, we ensure your parcel is handed over in person.
  • Parcel Insurance: Protect your valuable goods with our tailored insurance solutions.
  • Real-Time Tracking: Stay informed about your parcel’s journey every step of the way.

 

Hassle-Free Shipping with DDP Delivery

With the rise of e-commerce, international parcel shipping has become a key growth driver for businesses. Happy-Post supports companies in their global expansion by offering bespoke logistics solutions tailored to their specific needs.
DDP (Delivered Duty Paid) is a delivery method in which all costs, taxes, and customs formalities are handled by the sender, ensuring the recipient pays nothing extra and avoids administrative hassle.
This approach helps you bypass complications related to import duties and VAT, offering a smooth and predictable delivery experience.

  • DDP UK → Europe: Ship your parcels from the UK to Europe without your customers facing customs charges upon delivery. Ideal for UK businesses that regularly ship to European clients.
  • DDP France → USA and UK: Send your parcels from France to the United States or the United Kingdom with full coverage of taxes and customs duties. A perfect solution for fast and seamless shipping.


With these options, Happy-Post offers you an optimal delivery experience, free from unexpected costs for your customers or recipients.
Trust your international shipments to experienced professionals. Happy-Post is committed to providing high-quality service, complete transparency, and personalised support.

International parcel shipment: solutions adapted to everyone

Whether you are an individual or the manager of an e-commerce business, Happy-Post offers solutions adapted to everyone.

International shipping solutions for e-commerce businesses

At Happy-Post, we are aware that fast and reliable shipment of orders is a priority for online businesses.

To save you time, we offer several solutions dedicated to merchants:

  • Importing your orders directly from your e-commerce platforms using our connectors and dedicated modules,

  • Collection of your international packages by a driver at a time that suits you best (for some countries),

  • Consolidation of several individual packages into one box using our Mastercolis/MultiParcel solution. Our hub then takes care of shipping each package, regardless of the number of recipients and countries of destination.

International package shipping solutions for individuals

Happy-Post also offers solutions that meet the needs of individuals.

The procedure for sending an international package is simple, fast, and affordable. You just need to pay for your order online, prepare your package, and drop it off at a drop-off point. Please note that the recipient might need to pay duties and taxes at the destination for itnernational parcels.

Tips to Avoid Common Mistakes When Shipping Parcels Internationally

Sending a parcel abroad involves a number of precautions to ensure a successful delivery. Here are some practical tips to help you avoid common mistakes.

Verifying Information

An incorrect address is one of the most common causes of failed deliveries. To avoid errors, here are a few key points to check:

  • Check the address accuracy: Make sure the recipient’s address is complete and clearly legible, especially the postcode, which can vary significantly from one country to another. Simple mistakes, such as omitting a flat number or swapping the street and city, can cause issues.
  • Confirm customs information: When shipping goods abroad, you may need to provide customs details, such as HS codes for certain products. Check if additional documentation is required based on the destination.

 

  • Valid phone number: Sometimes, the carrier or customs may need to contact the recipient. Ensure the provided phone number is correct and up to date.

 

Parcel Packaging and Protection

Proper packaging not only ensures the safety of your goods but also facilitates faster processing. Avoid using second-hand cardboard boxes, which may be fragile, and use protective materials such as bubble wrap or foam. Also make sure items are secured inside the parcel to prevent movement and damage.

Tracking and Insurance

Another common mistake is neglecting tracking and insurance. Here’s why these steps are essential:

  • Shipment tracking: Always use the online tracking service offered by your carrier. It allows you to monitor your parcel’s progress, receive alerts in case of delays or issues, and act quickly if needed.

 

  • Purchasing insurance: If you’re sending valuable items, insurance can be a smart option. It provides additional protection in case of damage or loss during transport. Always check with your carrier to understand what their insurance covers.

 

Understanding Import and Customs Restrictions

Customs regulations vary by country, and failing to comply can lead to delays or unexpected fees. Each country has its own restrictions. For example, some food items or medicines may be prohibited, even if they are legal in your country.
Check the list of prohibited or taxable items before sending your parcel. In some cases, additional documents may be required to clear customs, such as an invoice, customs declaration, or certificate of origin. Always check the specific requirements of your destination.

Trust Happy-Post with Your International Parcel Deliveries

With years of experience and a customer-focused approach built on simplicity and speed, Happy-Post is your ideal partner for international shipping. Here’s why our customers trust us with their cross-border deliveries:

A Simple and Intuitive Interface

Our online platform is designed to make parcel shipping as straightforward as possible. In just a few clicks, you can get a quote, prepare your shipment, and schedule delivery — all from the comfort of your home.

A Reliable Global Network

Thanks to our partnerships with trusted carriers, we ensure fast and secure delivery to over 250 countries, with real-time tracking so you can always know where your parcel is.

Expertise for Every Destination

Whether you’re sending a parcel to Europe, Asia, or the USA, Happy-Post guides you through each destination’s specific requirements. We tailor every shipment to your needs and local regulations, guaranteeing a worry-free delivery.

Bespoke Services for Businesses

E-commerce businesses benefit from tailored solutions, such as automatic order imports and parcel consolidation into a single shipment. We take care of everything — from transport to customs formalities.

FAQ: International Parcel Shipping

What types of parcels can I send with Happy-Post?
We accept a wide variety of parcels, including documents, gifts, merchandise, and more. Just make sure your items comply with the customs regulations of the destination country.

How do I calculate the cost of sending an international parcel?
The price depends on the weight, dimensions, and destination of your parcel. Use our online tool to get an instant quote and choose the best option for you.

What should I do if my parcel arrives damaged?
If your parcel is damaged during transport, contact our customer service to begin a claims process. We also offer insurance options to protect your shipments.

How can I track my parcel?
Once your parcel is shipped, you will receive a tracking number. Use this number on our website to follow your parcel’s journey in real time.

How long does it take to receive my order?
Delivery times vary depending on several factors, such as destination, available transport options at the time of shipment, and the chosen carrier. We do everything we can to meet the estimated delivery times provided when you place your order. However, a few external factors may occasionally affect transit times.