Delivery service alerts
Last updated: 08/12/2025
Find all important information that may impact the collection and delivery of your parcels worldwide.08/12/2025
SUSPENSION OF POSTAL AND FEDEX SHIPMENTS TO THE UNITED STATES
Due to recent changes in U.S. customs regulations, the duty and tax exemption of USD 800 for imports will no longer apply as of August 29th, 2025.
As a result, we have been forced to suspend all postal and FedEx shipments to the United States, with immediate effect and until further notice.
Our commercial Express service (DHL) remains available and is currently the only alternative for your shipments.
We are actively working with our carrier partners to identify a viable solution that will allow us to resume postal shipments to the United States as soon as possible.
This page will be updated with the latest information, and we will inform you as soon as the service is restored.
For more details, please visit our page: Suspension of Postal and FedEx Shipments to the United States.
Thank you for your understanding.
CURRENT DISRUPTIONS
- Russia and Belarus: Our delivery services remain suspended to these destinations until further notice.
- Belgium : Independence Day 21th of July 2025, no distribution of parcels
PUBLIC HOLIDAYS
Public holidays may cause delays in the processing and delivery of your parcels.
EUROPE
- 21/07: Belgium – Independence Day
- 01/08: Switzerland – National Holiday
- 04/08: Iceland – Commerce Day
- 04/08: Ireland – August Bank Holiday
- 05/08: Croatia – Victory and Homeland Thanksgiving Day
- 14/08: Vatican City – Vigil of Assumption Day
- 15/08: International – Assumption Day
- 15/08: Italy – Ferragosto
- 29/08: Slovakia – Slovak National Uprising Day
NON-EUROPE
- 21/07: Japan – Marine Day
- 11/08: Japan – Mountain Day
- 11–12/08: Thailand – H.M. Queen Mother's Birthday Holiday
- 13/08: Tunisia – Women's Day
- 14/08: Morocco – Oued Ed-Dahab Day
- 15/08: International – Assumption Day
- 20/08: Morocco – Revolution Day
- 21/08: Morocco – Youth Day
DELAYS
Europe | Non-Europe |
---|---|
Croatia Denmark Estonia Finland Greece (new) Iceland Latvia (new) Poland (new) Romania Slovenia |
Canada Colombia Indonesia Israel Japan (new) Korea (new) Morocco (new) New Zealand South Africa Taiwan (new) Ukraine |
07/10/2025
CURRENT DISRUPTIONS
- Russia and Belarus: Our delivery services remain suspended to these destinations until further notice.
PUBLIC HOLIDAYS
Public holidays may cause delays in the processing and delivery of your parcels.
EUROPE
- 14/07: France – Bastille Day
- 21/07: Belgium – Independence Day
NON-EUROPE
- 21/07: Japan – Marine Day
DELAYS
Europe | Non-Europe |
---|---|
Croatia Denmark Estonia Finland Iceland Romania Slovenia |
Canada Colombia Indonesia Israel New Zealand South Africa Ukraine |
06/18/2025
CURRENT DISRUPTIONS
- Russia and Belarus: Our delivery services remain suspended to these destinations until further notice.
PUBLIC HOLIDAYS
Public holidays may cause delays in the processing and delivery of your parcels.
EUROPE
- 19/06: International – Corpus Christi
- 20/06: Sweden – Midsummer Eve
- 24/06: International – St. John's Day
- 14/07: France – Bastille Day
- 21/07: Belgium – Independence Day
NON-EUROPE
- 19/06: International – Corpus Christi
- 19/06: United States – Juneteenth
- 01/07: Canada – Canada Day
- 01/07: Hong Kong – Special Administration Day
- 07/07: Kazakhstan – Capital City Day Holiday
- 21/07: Japan – Marine Day
DELAYS
Europe | Non-Europe |
---|---|
Denmark Iceland Romania Slovenia |
Canada Colombia Indonesia Israel South Africa Ukraine |
06/11/2025
CURRENT DISRUPTIONS
- Russia and Belarus: Our delivery services remain suspended to these destinations until further notice.
PUBLIC HOLIDAYS
Public holidays may cause delays in the processing and delivery of your parcels.
EUROPE
- 19/06: International – Corpus Christi
- 20/06: Sweden – Midsummer's Eve
- 24/06: International – St. John's Day
NON-EUROPE
- 19/06: International – Corpus Christi
- 19/06: United States – Juneteenth
DELAYS
Europe | Non-Europe |
---|---|
Iceland | South Africa Canada Colombia Indonesia Israel Ukraine |