Delivery service alerts
Last updated: 07/17/2025
Find all important information that may impact the collection and delivery of your parcels worldwide.08/12/2025
SUSPENSIONS OF US POSTAL SHIPMENTS
Due to changes in US customs regulations, the $800 USD de-minimis exemption for imports will no longer apply as of August 29, 2025.
As a result, we have temporarily suspended all postal shipments to the United States, effective immediately, until further notice.
This suspension applies only to postal services. Commercial express services remain available where offered.
We are actively working with our carrier partners to identify a viable solution that will allow us to resume postal shipments to the US as quickly as possible.
We will keep this page updated with the latest information and inform you as soon as the service is reinstated.
Thank you for your understanding.
CURRENT DISRUPTIONS
- Russia and Belarus: Our delivery services remain suspended to these destinations until further notice.
- Belgium : Independence Day 21th of July 2025, no distribution of parcels
PUBLIC HOLIDAYS
Public holidays may cause delays in the processing and delivery of your parcels.
EUROPE
- 21/07: Belgium – Independence Day
- 01/08: Switzerland – National Holiday
- 04/08: Iceland – Commerce Day
- 04/08: Ireland – August Bank Holiday
- 05/08: Croatia – Victory and Homeland Thanksgiving Day
- 14/08: Vatican City – Vigil of Assumption Day
- 15/08: International – Assumption Day
- 15/08: Italy – Ferragosto
- 29/08: Slovakia – Slovak National Uprising Day
NON-EUROPE
- 21/07: Japan – Marine Day
- 11/08: Japan – Mountain Day
- 11–12/08: Thailand – H.M. Queen Mother's Birthday Holiday
- 13/08: Tunisia – Women's Day
- 14/08: Morocco – Oued Ed-Dahab Day
- 15/08: International – Assumption Day
- 20/08: Morocco – Revolution Day
- 21/08: Morocco – Youth Day
DELAYS
| Europe | Non-Europe |
|---|---|
| Croatia Denmark Estonia Finland Greece (new) Iceland Latvia (new) Poland (new) Romania Slovenia |
Canada Colombia Indonesia Israel Japan (new) Korea (new) Morocco (new) New Zealand South Africa Taiwan (new) Ukraine |
07/10/2025
CURRENT DISRUPTIONS
- Russia and Belarus: Our delivery services remain suspended to these destinations until further notice.
PUBLIC HOLIDAYS
Public holidays may cause delays in the processing and delivery of your parcels.
EUROPE
- 14/07: France – Bastille Day
- 21/07: Belgium – Independence Day
NON-EUROPE
- 21/07: Japan – Marine Day
DELAYS
| Europe | Non-Europe |
|---|---|
| Croatia Denmark Estonia Finland Iceland Romania Slovenia |
Canada Colombia Indonesia Israel New Zealand South Africa Ukraine |
06/18/2025
CURRENT DISRUPTIONS
- Russia and Belarus: Our delivery services remain suspended to these destinations until further notice.
PUBLIC HOLIDAYS
Public holidays may cause delays in the processing and delivery of your parcels.
EUROPE
- 19/06: International – Corpus Christi
- 20/06: Sweden – Midsummer Eve
- 24/06: International – St. John's Day
- 14/07: France – Bastille Day
- 21/07: Belgium – Independence Day
NON-EUROPE
- 19/06: International – Corpus Christi
- 19/06: United States – Juneteenth
- 01/07: Canada – Canada Day
- 01/07: Hong Kong – Special Administration Day
- 07/07: Kazakhstan – Capital City Day Holiday
- 21/07: Japan – Marine Day
DELAYS
| Europe | Non-Europe |
|---|---|
| Denmark Iceland Romania Slovenia |
Canada Colombia Indonesia Israel South Africa Ukraine |
06/11/2025
CURRENT DISRUPTIONS
- Russia and Belarus: Our delivery services remain suspended to these destinations until further notice.
PUBLIC HOLIDAYS
Public holidays may cause delays in the processing and delivery of your parcels.
EUROPE
- 19/06: International – Corpus Christi
- 20/06: Sweden – Midsummer's Eve
- 24/06: International – St. John's Day
NON-EUROPE
- 19/06: International – Corpus Christi
- 19/06: United States – Juneteenth
DELAYS
| Europe | Non-Europe |
|---|---|
| Iceland | South Africa Canada Colombia Indonesia Israel Ukraine |